Returns and Refunds
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How do I start a return or refund?
To start a return, please contact us at returns@landycentral.com.au within 14 days of receiving your order. When contacting us, please provide: - Your order number - Details of the item you wish to return - The reason for the return We will guide you through the process and provide in... -
How long does it take to process a refund?
Refunds are typically processed within 5 to 10 business days from the time we receive your returned item. Store credit is the primary form of refund for returns. If a card refund is required, it may take up to 14 days to be processed by your financial institution. Once we receive and inspec... -
We accept returns within 14 days of delivery. Items must be unused, in their original packaging, and in the same condition as received. For change of mind or if the wrong part is ordered, we offer store credit (no refunds). To start a return, please contact us at returns@landycentral.com.au...
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What items are non-returnable?
Custom orders are non-returnable. We encourage you to double-check part specifications before purchasing to ensure compatibility. If you're unsure about fitment or need assistance, feel free to reach out to us at returns@landycentral.com.au. If an item arrives damaged or faulty, please cont...